We offer 30-day store credit guarantee for all of our extensions.  (Excludes specific promotions and discounted extensions/services, and when free installation is provided)

To request an extension return for store credit, please contact support.

All store credit refund requests submitted after 30 days are not accepted. Fees for service (Installation, Custom Work, Priority Support, Issue Resolution, 2.0 Migration) are not refundable for store credit.

We strongly urge you to ask for assistance with installation if that process is difficult for you to do manually. We offer a Installation service. Just ask our support team or purchase here!

Note

Services are NOT refundable. This includes if you order installation services as a product option. 2) You cannot order a product, refund it, order it again, refund it again and do this in perpetuity. If you have previously ordered a product and refunded it and then re-order the product, you no longer qualify for our store credit guarantee. You will need to contact support to see what, if any, credit refund guarantee we can offer you.

Try a 7 Day Free Trial! Not sure if an extension will be a fit for your store? Questions on functionality that user guide doesn't cover? Why not try it for free! We have 7 day free trial so you can buy with confidence! Just add the software to your store.